Imagine shelling out over $1,000 for a top-tier smartphone, only to find its flagship camera feature is plagued by a frustrating bug. That's the reality for many Pixel 10 Pro users, who are still grappling with jerky, stuttering videos when using the telephoto camera, especially while panning. Google claims the issue is fixed, but users are singing a different tune, insisting the problem persists. So, are you one of the unlucky ones still experiencing this glitch? Let us know in the comments below!
Here's the crux of the issue: Despite Google Support's assurances, numerous Pixel 10 Pro owners report that the Electronic Image Stabilization (EIS) bug continues to ruin their telephoto video recordings. This isn't a new problem; we've previously highlighted this issue and the workarounds users have resorted to in order to salvage their videos. But here's where it gets controversial: Google seems to have washed its hands of the problem, stating it's been addressed, despite ongoing user complaints and evidence to the contrary.
And this is the part most people miss: The workaround, disabling 'Video Stabilization' in the Pixel Camera settings, only disables EIS, not Optical Image Stabilization (OIS). This suggests a conflict between Google's EIS implementation and the phone's OIS, a technical hiccup Google seems reluctant to acknowledge fully.
Is this a case of a tech giant brushing off legitimate concerns? While a temporary fix exists, it's hardly ideal for a premium device. Users shouldn't have to compromise on a core feature they paid for. We reached out to Google for comment, but received no response. This silence only adds fuel to the fire, leaving Pixel 10 Pro owners feeling frustrated and disappointed.
Workaround: If you're tired of shaky telephoto videos, here's a quick fix (though it shouldn't be necessary):
- Open the Pixel Camera app.
- Tap the Settings icon (bottom left).
- Go to 'More settings' to access all camera settings.
- Turn off 'Video stabilization'.
This disables EIS, allowing OIS to function without interference. Alternatively, consider using the Open Camera app, which offers its own EIS implementation. However, this isn't a perfect solution, and it's a shame users have to resort to third-party apps for a basic camera function.
What do you think? Is Google doing enough to address this issue? Should they be more transparent about the bug's status? Let us know your thoughts in the comments below!
